Transportation to Your Door or Airport
Experience personal, reliable, and safe transportation for your newest family member.
We deliver our exotic babies throughout Southern Africa and beyond, making it easy and convenient for you to receive your new addition.
If you are interested, we can also arrange transportation to another country.
Transportation Costs: R850 within South Africa.
Delivery pricing includes the following amenities:
– Transport enclosure
– Comfort items for travel
– Travel food and water
Our delivery service ensures that your pet will have a safe and comfortable journey to their destination.
Our standard shipping time typically ranges from 5 to 7 days. Once your order is received, one of our specialists will promptly reach out to you to provide an exact timeline and discuss available airline flights for your shipment.
Return & Refunds Policy
Hope you will be pleased with your purchase from Unique Exotics Pets, but should the the animal not meet your expectations, you may return the the animal. We will only be responsible for the cost of returning your order if there has been an error in processing your order on our part, otherwise return postage costs will need to be paid by the customer.
Please ensure the animal is returned to us in perfect condition as unforseen circumstances would negate your right to cancel or return the animal. If you wish to return the animal please follow the steps below:
Inform us by email within 14 days of receiving your animal.
Let us know your reason for returning the the animal
Let us know if you require us to refund your money or exchange your animal
Return the animal(s) in the original packaging complete with all original documentation and labels to:
RETURNS
The animal should be returned to us no later than 28 days from receipt by recorded delivery with insurance paid, we cannot be held responsible and offer refunds for lost or missing the animal. We will let you know by email that we have received the animal and process your return immediately. Your statutory rights are not affected. We will process your refund by the same means with which you made payment.